What are the Grenadine Escape Opening Times?
Office Opening hours are:
Mon - Fri 08.00 to 8:00
Sat - 09.30 to 12:00
Sun – Closed
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How do I make a reservation?
After initial email or telephone conversations we will talk/email with you to match a hotel, villa and or boat that would suit you best. We know all the accommodations, boats and crews very well, and can hold a villa or yacht without a commitment for a few days. To make a confirmation, a deposit of 50% of the total holiday cost is required (for villa rentals deposit payments are less) for which cheques are accepted. The balance can then be paid by bank payment transfer to Grenadine Escape account details of which are given on your emailed booking form and on your confirmation invoice. You have to fax or mail back copies of your signed booking form along with confirmation of when the deposit payment has been sent. On receipt of both the signed booking form and deposit payment your Booking Confirmation Invoice will be sent to you.
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Reserving international flights for more travel details click here…
From Europe and the UK - we will make quote enquiries on your behalf to WEXAS TRAVELLERS CLUB. www.wexas.com
You need otherwise to contact your nearest Travel Agent for flights to the Caribbean. Or use the web; www.expedia.com If you are flying to the Grenadines Barbados is the best port for onward connections.
For USA and Canada – you will need to contact your nearest Travel Agent for flights to the Caribbean. Fly direct into the Grenadines to Canouan Island or fly to Barbados these are the best ports for entry into the Grenadines, from the US or Canada.
Reserving inter - island flights: We are agents for the island airlines flying into the Grenadines. I can arrange for your reservations from Barbados to Bequia, Mustique, Canoaun, Union This is with Grenadines Airways on the 19-seater jet and you will be welcomed at the airport on your island arrival.
For flights to St. Vincent tickets can be booked online with FlyCaribbeanStar.com
FLIGHT PRICES: Grenadines Airways Shared charter price USD 330 return per adult, USD 290 return per under-9, or a private charter jet with SVG Air taxi service from USD 725 one way. Grenadines Airways and SVG Air air-taxi flights are booked with us by credit card.
Flights to St. Vincent can be also booked by credit card online from USD 65 one way.
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What currency do I pay in? Can I pay by credit card?
Across the Caribbean local island dollars are linked to the US Dollar hence our initial quotes are in dollars. In some instances yacht, villa or hotel owners can be or request payment in sterling. Grenadine Escape has a US Dollar Deposit account and a GBP sterling Deposit account for these purposes. For hotel and flight bookings you can pay by Credit Card. Cheques & Bank Payments are the means for securing yachts and villas.
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What do I do if my Package Booking Confirmation is wrong?
Please check the details of your booking confirmation with care, to ensure that all details of your confirmed holiday are as required. It is important to note your booking reference number from this documentation, to quote whenever you contact us.
Contact us at your earliest possible convenience on 44 207 6029342 if there are any discrepancies whatsoever.
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How do I make Amendments to my Package Booking?
If you do need to make amendments to your holiday booking, please contact us on 44 207 6029342 to make any changes. Please remember that should you wish to amend your holiday an administration fee may apply.
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When is my Balance Payment due for my Package?
Your outstanding holiday balance is due 8 weeks before your travel date.
How do I Cancel my Holiday?
All cancellation requests must be sent to us in writing and need to be sent to this address: The Old Farm House, Weald, Bampton, Oxfordshire. OX18 2HW. England. Cancellation can only be accepted based on the date of arrival of the cancellation letter. Cancellation charges will apply. See our standard booking conditions
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How is my holiday financially protected?
For air travel Grenadine Escape’s affiliate WEXAS TRAVELLERS CLUB only deals with ATOL protected tour operators. ATOL (Air Travel Organizers' Licence) is a tour operators' licensing scheme operated by the Civil Aviation Authority. ATOL protects your money against insolvency. If an ATOL tour operator stops trading, the CAA will refund your money. If you are on holiday it will allow you to complete your stay and travel home as planned. If you book just a charter flight, you'll be protected in the same way. You must purchase travel insurance, to protect you against unforeseen problems with a villa or yacht charter booking.
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Do I need Travel Insurance?
We strongly recommend that you purchase adequate insurance when traveling abroad. It is important to remember that some Insurance Companies will charge a premium for cover if you suffer from a pre existing medical condition. The provider of Travel Insurance offered recommended by Grenadine Escape is Preferential Insurance. Their contact number to make a claim is 08700 130444 and the medical help line is 08705 133723. We ask you to provide us with your travel insurance details on booking.
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Visa, Travel and Health Information!
Please ensure that your passport has at least 6 months validity from your date of your departure from the UK.
Arrangements of passport, visa and immunizations are the responsibility of the guest. Anyone failing to present the necessary documents and/or visas upon embarkation may be denied boarding. If you require additional information, contact Zeirer Visa Service http://www.zvs.com/
No immunizations nor vaccines are needed when traveling to the Grenadines. However, immunization requirements and recommendations are subject to change, please check with your GP or pharmacist prior to travel. You may also contact the World Health Organization at www.who.int/eng or the Centre for Disease Control at www.cdc.gov/travel/destinat.htm.
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Can I Fly when Pregnant?
As a general rule, all Tour Operators advise that up to 28 weeks of pregnancy you can travel as long as you have checked with your GP. From 1 day over 28 weeks of pregnancy upon return and up to 32 weeks, you must obtain a doctors' certificate stating how many weeks pregnant you are and your due date. It must also state that you are fit to travel. You should take this certificate with you to the airport as you may be asked for it at check-in. You must also check with your travel insurance company that you are covered under your policy and make sure that you're due date and how many weeks pregnant you are is noted by the insurance company. Over 32 weeks of pregnancy you cannot travel with any airline. All airlines advise that you check with them directly before booking if over 28 weeks pregnant. If you or any of your party is pregnant, please check with your GP that it is all right to travel before making any booking.
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What is the weather like in June (July, August, etc.)? When is hurricane season?
Most of the Caribbean is considered sub-tropical. It is nice all the time! (almost) Average temperatures are usually between 65 and 85 degress fahrenheit for most islands, for most of the year. Tourist "season" generally coincides with winter in the Northerm Hemisphere, from about November to April, but the Caribbean has become a year round vacation stop. The official hurricane season runs from August to November, but August storms are rare. The low season for tourism starts in May - the weather is gorgeous and the beaches emptier. June July and August are booked up and enjoyed by all and we have repeat clients for September and November so usually if the weather lets down it is only for a short while.
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Can I connect to the internet in the Caribbean?
Yes, you can. You can get on-line with your wireless laptop in your hotel or villa and if you are in a villa/hotel without broadband there are wireless services in internet cafes even in the Grenadines. The larger yachts also have internet onboard.
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Any other questions?
If you have not found an answer to your question here, please contact us on: +44 (0)208 7491157 or email enquiries@grenadine-escape.com
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